How to obtain documents

Documents are distributed in both electronic format and on paper. Dissemination procedures vary according to the format required.

Electronic document distribution

All official documents for which an electronic distribution is required are posted in Documents online  (official documents are those which bear a symbol). The inclusion of documents in this application is determined by the status assigned to them at the time of posting - either restricted (for Members only) or unrestricted (for everybody):

Paper document distribution

Unless instruction is given to the contrary, all official documents issued are circulated on paper to authorized recipients. The Documents Reproduction and Distribution Section (DRDS), a part of the Language Services and Documentation Division, is responsible for the paper dissemination of WTO documents and maintains official mailing lists of all subscribers (Member, Observer and other), together with information on the series that they are entitled to receive.

Mailing list procedures

To be included in a mailing list, the following procedures apply (for every category of user - Members, Observers, Organizations, Secretariat, Others):

New documents are distributed on a daily basis according to a structured and timely procedure; other types of distribution are determined by different priorities, including immediate temporary requirements.

Daily distribution

The daily distribution of documents comprises a number of dispatches to different subscriber groups:

Documents Centre

The Documents Centre is the focal point for Members, Observers, Organizations, Secretariat and Others (public) for obtaining official WTO documentation in paper form. The Centre is located on the ground floor of the CWR Building in offices 56/57/58 (Tel. +41227395032). It does not respond to individual requests for WTO publications; these should be directed to the Information and Media Relations Division (IMRD, Office 15 - ext. +41227395019).

The Centre is responsible for the following:

Document dispatching and request handling

Documents are dispatched daily as soon as they are received in the Documents Centre. Requests for individual documents can be made personally, in writing, by e-mail or by fax. Requestors are asked to complete a paper request form available in the Documents Centre reception. Documents are supplied in paper format from stock, usually within 24 hours. Documents may also be supplied to requestors as e-mail attachments or in facsimile format.